btt999 Privacy Policy

1 Introduction and Scope

btt999 (referred to herein as "we", "us", or "the platform") is an online betting and casino service provider operating for players in Bangladesh. This privacy policy explains how your personal information is collected, processed, stored, and protected when you visit the btt999.lat website, create an account, or use any of our services.

This policy has been prepared in compliance with Bangladesh's Digital Security Act and applicable data protection regulations. By using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

2 What Information We Collect

We collect user information in various ways. The types of information collected are detailed below:

2.1 Information You Provide Directly

When you register with btt999 or use our services, the following information may be collected from you:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or other identity document details
• Payment information such as bKash, Nagad, Rocket, or bank account details
• Login credentials (username and password)
• Any information or messages you provide when contacting us

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform, including:

• IP address and device type
• Browser type and operating system
• Activity logs and session information on the platform
• Which pages were visited and how long was spent on them
• Referral source (where you came from before reaching our site)
• Transaction history and gaming activity

2.3 Information Received from Third Parties

In some cases we may receive identity and transaction confirmation information about you from identity verification services or payment processors such as bKash, Nagad, or Rocket.

3 Purpose of Data Use

btt999 uses your information only for specific, lawful, and necessary purposes. We use your information for the following:

• To create, manage, and verify your account and to ensure service delivery
• To process deposits, withdrawals, and other financial transactions
• To verify identity and confirm age as required by applicable law (compliance with the 21+ age requirement)
• To prevent fraud, money laundering, and other illegal activities
• To provide customer support and resolve your complaints
• To help implement responsible gaming policies
• To improve our service quality and test new features
• To communicate promotional offers and bonuses where applicable
• To meet legal obligations and ensure accountability to regulatory authorities

4 Data Sharing and Disclosure

btt999 is committed to keeping your information secure. We do not share your information with any third party except in the limited circumstances described below:

4.1 Service Provider Partners

Limited information may be shared with trusted third parties necessary for operating our services, such as payment processors (bKash, Nagad, Rocket, banks), identity verification services, and technology infrastructure providers. These parties may only use the information to complete specific tasks and are prohibited from using it for any other purpose.

4.2 Legal Obligations

We may be required to provide information to authorities under a court order, government directive, or applicable law. In such cases, only the information legally required will be provided.

4.3 Fraud Prevention

Information may be shared as necessary in cooperation with organizations involved in protecting platform security, detecting fraud, and preventing money laundering.

5 Cookies and Tracking Technologies

btt999 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login status and ensure security
• Functional Cookies: Help remember your preferences and settings
• Analytics Cookies: Help monitor site usage and improve our services

5.2 Managing Cookies

You have the right to accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may prevent some important platform features from working correctly.

6 Data Retention Period

We retain your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account-related information is retained for as long as the account remains active
• Some information may need to be retained after account closure to meet legal obligations
• Financial transaction records are retained for a specified period in accordance with regulatory rules
• Fraud prevention-related information is kept for as long as necessary

Once the designated period has passed, your information is securely deleted or anonymized.

7 Security Measures

btt999 uses industry-standard security technologies and processes to keep your personal information safe:

• SSL Encryption: All data transmitted on the platform is encrypted using SSL (Secure Socket Layer) technology
• Secure Servers: Your information is stored in secure data centers with controlled unauthorized access
• Access Controls: Only authorized staff may access your information, and only to the extent required for their work
• Regular Security Reviews: Our system security is regularly tested and updated
• Two-Factor Authentication: The option to add an extra layer of security to your account is provided

8 Your Rights and Choices

btt999 respects your data protection rights. You have the following rights:

• Right of Access: You may request to know what information we hold about you
• Right to Rectification: You may request correction of inaccurate or incomplete information
• Right to Erasure: In certain circumstances you may request deletion of your information (where consistent with legal obligations)
• Right to Object to Processing: You may object to the use of your information for specific purposes
• Right to Opt Out of Marketing: You may unsubscribe from promotional communications
• Right to Data Portability: You may request certain information in a standard format

To exercise these rights, please contact our customer support team. We will endeavor to respond to your request within 30 business days.

9 Protection of Minors

btt999 strictly refrains from providing services to anyone under the age of 21 (for users aged 21 and above only). We do not knowingly collect any personal information from minors.

If we learn that information from a minor has been collected in error, we will immediately close that account and delete the associated information. To learn more about our measures to protect minors, please visit our Responsible Gaming page.

10 Policy Changes and Updates

btt999 reserves the right to review and update this privacy policy from time to time. If any significant changes are made to the policy:

• The date of the latest policy update on this page will be changed
• Registered users may be notified of significant changes by email or through the platform
• The updated policy will be considered effective from the date of publication

We recommend you visit this page regularly to stay informed about the latest policy. Continued use of the platform after an update will be taken as your agreement to the revised policy.

11 Contact and Complaints

If you have any questions, comments, or concerns about this privacy policy, please do not hesitate to contact us. Our privacy team is ready to review any request you may have.

• Instant support is available through our 24/7 live chat
• Email contact address: [email protected]

We are committed to resolving your privacy-related requests or complaints as quickly and effectively as possible. Every request is given equal importance by our team.